The Flight Crew®

Duncan is a cloud services brokerage headquartered in Chagrin Falls, Ohio; 35 minutes from downtown Cleveland. In a nutshell, we aggregate, integrate and manage a portfolio of branded cloud solutions that provide productivity and mobility at one low monthly fee.

On top of our recognized computing and communications services, all cloud solutions include vendor management, automatic billing, service management and assurance, SLA management, and educational forums. What this means to each and every one of our clients is that we are here to shoulder your computing burden. When you are ready we will create a seamless transfer to the cloud, either incrementally or wholly, thus assuring your satisfaction and bringing you piece of mind.

All of our services are developed under a risk management umbrella. Our services and packages are designed to provide system redundancy and ease of administration.

In addition to our bundles and a la carte offerings, The Flight Crew® was developed to offer businesses large and small the following for-fee consulting services:

  • Business Process
  • Change Management
  • Organizational Continuity Planning & Implementation
  • Disaster Recovery
  • Organizational Development
  • Risk Analysis & Mitigation
  • Security
  • Technology Strategy